Put an expert in your house. Let the In-Home Agent make FiOS and High Speed Internet support simple.

What is Verizon In-Home Agent?

In-Home Agent is a PC application that provides you with fast, easy solutions for common FiOS & High Speed Internet questions. It's 24/7 support at the click of your mouse!

In-Home Agent, best used on your Home PC, provides step by step guided help to manage your FiOS or High Speed Internet service..

System Requirements

Operating System: Windows XP, Vista or Windows 7.
Memory: 512 MB
Resolution: 1024 x 768

Here are just a few of the things you can do:

FiOS TV: program your remote control, troubleshoot set-top box problems or resolve issues with the media guide, order a replacement remote, quickly look at wiring connections of your devices, troubleshoot picture issues, set up TV parental controls

FiOS & High Speed Internet: add computers to your wireless network, set up email services, troubleshoot connectivity problems, manage your FiOS router, set up WEP & WPA security on your router, optimize network performance

FiOS Voice: set up multiple mailboxes and manage customized features, quickly retrieve your voicemail access number, troubleshoot no dial tone issues, set up voice call assistant